Over 11,000 issues resolved remotely by phone or online, without the need for an in-person technician visit.
54 sec duration
Cellar Support You Can Rely On for Pubs, Restaurants and Free Trade Venues.
Running a good cellar is a fundamental skill. We manage over 3,000 venues ourselves and the same technical team that keeps them operating smoothly is available to you. Our 97-strong team with more than 1,100 years of combined experience, available 363 days a year. From Monday to Saturday, and 9-3 on Sundays, we’ll provide you with speedy, reliable service and maintenance. They have solved over 11,000 issues remotely by phone or online, without the need for an in-person technician visit.
Our technically trained team can troubleshoot most cellar issues over the phone if things go wrong. Or we’ll send a technician to visit you and get things sorted. Ask us if you’re planning a bar refit or refurbishment because our team can provide a full technical design and build service.
Our online information centre, Beer Genius, provides you and your team with the knowledge and training to be a better industry professional. You’ll find brand information, online training videos, free e-learning courses and problem-solving tools to enable you to learn the essentials required to serve the perfect pint.
BENEFITS FOR GREENE KING & BELHAVEN FREE TRADE CUSTOMERS
Peace of mind and swift solutions for cellar maintenance.
From something small like a broken keg coupler to a bar refit or refurbishment.
23 sec duration
- Self-service advice and videos available 365 days a year.
- On-call technical and cellar servicing 362 days a year.
- Speedy, reliable service and maintenance.
- Technically trained teams to troubleshoot most cellar issues over the phone.
- On-site and on-line training.
Hear from our valued customers & team
Support has always been first class. Long-term staff have all been on their cellar training courses.
They helped us rearrange new lines, gas lines and pumps. It’s been great.
If there’s anything that I don’t know or I’m unsure of the online videos definitely help
Want every pint to pour perfectly? We can help you keep your cellar in top shape.
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