B&B DIGITAL ADOPTION INCENTIVE TERMS AND CONDITIONS

SUMMARY TERMS AND CONDITIONS 

Greene King will pay a reward of £250 credit to your trade account to any current trading customer who places 5 orders online within a two-month period. The customer must not have placed any online orders within the last 2 months and must have placed an order with Greene King prior to 12/11/2025. Promoter: Greene King Brewing and Retailing Ltd, Westgate Brewery, Bury St Edmunds IP33 1QT. 

TERMS & CONDITIONS

Greene King will, subject to the terms and conditions below, pay £250 credit into the trade account to any current trading customer as of 12/11/2025 of who places 5 orders on our online platform https://www.greenekingorders.co.uk over a two month period

• Scheme period. This Scheme will commence on the 12^th of November 2025 and continue until terminated by Greene King, at that point no further credits will be paid to customers who have completed the criteria. 

• Acceptance. By becoming a Greene King customer, you become eligible and will be bound by, these terms and conditions.

• Eligibility. This Scheme is open to current customers of Greene King Free Trade as of the 12th of November 2025. Customers must be actively trading with Greene King Free Trade, and must have made purchases, other than online, prior to their online orders. Customers that have already made online orders are not eligible for the Scheme

• Entry requirements. To enter the Scheme, a customer simply needs to place five different orders online within 2 months of their first online order.

• Minimum service agreement. Customers must meet our minimum service agreement to become a Greene King customer. This includes but is not limited to having draught dispense capabilities & a minimum stock order of 3 containers (including 1 own brand) per delivery (“Qualifying Order”). By signing up for a contract of at least one year, the Customers agrees to place 12 Qualifying Orders over a term of one year. 

• Payment of rewards. Rewards will become due once a customer has completed 5 orders online over 5 different days.  

• Exclusions. No Reward will be payable in respect of any customer who has previously ordered online within the last two months or who places their first order with Greene King on or after the 12^th November 2025. Multiple transactions can also not be placed on the same day, in this scenario orders on the same day will be classed as one order. 
• Reasonable efforts will be made to contact the customer using the details held on file for their account. However, if a response has not been received within 14 days, or if the customer is ineligible or otherwise in breach of these terms and conditions, no reward will be payable.

• We accept no responsibility for failed delivery due to the provision of incorrect contact details by you.

• Delivery. The customer will receive their Reward within 60 working days of delivery of their 5th qualifying online order. In any event the Reward must be claimed and taken within six months of being notified by Greene King of the Reward.

• Limitation of liability. To the extent permitted by law, we accept no liability for any damage, loss or injury suffered (including loss of opportunity) whether direct, indirect, special or consequential, arising in any way due to entering this Scheme. We are not responsible for any third-party acts or omissions.

• General terms. We reserve the right to disqualify incomplete, altered or illegible claims. No responsibility will be accepted for claims lost, damaged or delayed, technical or telecommunications faults. 

• We reserve the right, in our absolute discretion, to verify the claimants, including, but not limited to, proof of identity and/or age, as required, and to withdraw a Reward where there are reasonable grounds to believe there has been a breach of these terms and conditions or otherwise where a customer has gained advantage in participating in the Scheme or has participated using fraudulent means.

• Our decision is binding in all matters relating to this Scheme, and no correspondence shall be entered into.

• Owing to exceptional circumstances outside our reasonable control and only where circumstances make this unavoidable, we reserve the right to cancel or amend the Scheme or these terms and conditions at any time but will always endeavour to minimise the effect to you in order to avoid undue disappointment.

• Governing law & jurisdiction. These terms and conditions (and any non-contractual disputes/claims which arise out of or in connection with them) will be governed by English law and we and you submit to the exclusive jurisdiction of the English courts.
• Promoter. The promoter of the Scheme is Greene King Brewing and Retailing Limited, Westgate Brewery, Bury St Edmunds, Suffolk, IP33 1QT.

PRIVACY NOTICE

• Data Controller. Greene King Brewing and Retailing Limited (ICO registration number ZA054235) is the data controller in respect of this Scheme. 
• We are required to comply with the provisions of the Data Protection Act 2018 and the UK General Data Protection Regulation in relation to the processing of any personal information obtained from you, including when you take part in this Scheme. We are a member of the Greene King group of companies (the “Group”), and the Group takes the protection of your personal information seriously. 
• Why do we need to process your personal data? We want our promotions and reward schemes to be administered fairly so that all entrants can enjoy them. To do this well, we need to process some of your personal data. We will process your personal data to administer the Scheme, to confirm that you have complied with the terms of the Scheme, to confirm whether you are entitled to a Reward, to communicate with you in relation to any Reward and to deal with any queries you have in relation to the Scheme. 
• What information do we process? No in formation is collected or process in addition to the existing information we already hold.  
• How long do we keep personal information for? If you exercise your data protection rights, we will keep a record of your request and our response indefinitely, to be able to show that we responded properly and fairly to your request. 
• Will we sell your personal data to anyone else? No. That’s not something we do.
• Who do we share personal data with and why? Any personal information collected may be shared with other companies in our Group and will be used for administrative or operational reasons connected with the Scheme, including to communicate with you. 
• All of these organisations are required to comply with our data processing standards and are bound by the terms of this privacy notice. They are not permitted to use your personal data for their own purposes. 
• We will share your personal data as required by law or where we are asked to do so by a public or regulatory authority. 
• As we develop our business, we might sell or buy group companies or other businesses. If we do so, this might involve transferring customer information relating to the relevant company or business to the person buying the business. The buyer will only be permitted to use your personal data as outlined in this privacy notice. 
• We will not pass your personal information outside of the UK or EU or to any other external organisation without your prior permission. 
• What are your rights and how can you exercise them? We can be contacted by post at: Westgate Brewery, Bury St Edmunds, Suffolk IP33 1QT. 
• We have appointed a Data Protection Officer, who can be contacted by post at the address above, or by email sent to dataprotection@greeneking.co.uk. 
• We process personal data in compliance with applicable data protection law. The lawful bases we rely on for our primary processing purposes are as follows:

• You have the following rights under data protection law:

a.      to ask us to tell you what personal data we are processing that relate to you (right of access);

b.     to require us to rectify or stop processing inaccurate personal data (right to rectification);

c.      to require us to delete personal data relating to you, subject to there being valid grounds (right to erasure);

d.     to require us to restrict our processing activities, subject to there being valid grounds (right to restriction);

e.      to object to processing, in particular to profiling (right to object) and direct marketing (by withdrawing your consent);

f.       to ask that personal data about you be sent to another controller of your choosing, subject to there being valid grounds (right to data portability).

• You can notify us of your wish to exercise any of these rights by contacting the Data Protection Officer, using the contact information provided above. 
• You also have a right to lodge a complaint with the Information Commissioner’s Office (the data protection regulator for the United Kingdom) or in some circumstances, another European Union data protection authority. 
• Cookies. We may download cookies to your computer when you log on to our website. For more information about our commitment to your privacy and details of how we use cookies, please refer to our general Privacy Notice and Cookie Notice at www.greenekingpubs.co.uk/privacy-policy  and www.greenekingpubs.co.uk/cookie-policy 
• Changes to this privacy notice. This privacy notice is effective from the opening date set out above. You can check if the privacy notice has changed by revisiting this webpage at any time.